Shipping policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Locations
We currently ship across India. International shipping may be available on request — please contact us for more details.
3. Shipping Timeframes
Once dispatched, estimated delivery times are:
- Metro cities: 3–5 business days
- Non-metro & rural areas: 5–10 business days
Please note these are estimates and actual delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated at checkout based on your location and order weight. Free shipping may be available on orders above a certain amount — check our website for current offers.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery.
6. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order details and photos (if applicable). We will work with the courier to resolve the issue.
7. Contact Us
For any shipping-related queries, please reach out to us through our website's contact page.